Office of the Dean of Students – Student Support Services

Fall 2020 Updates

Here in the Office of the Dean of Students – Student Support Services we are continuing to make adjustments to our processes in order to ensure all of our services remain available to students and in a way that we are doing our part to Protect Purdue. We are here to help students succeed and feel supported. Below is a brief overview of some of the services we provide in our office and how students can access them at this time.

Office Information

• New Hours of Operation: Monday through Friday, 8:00am-12:00pm and 1:00pm-5:00pm.
• As part of our effort to Protect Purdue, we will have limited staff in our office at 207 Schleman Hall. Students are encouraged to call or email to discuss concerns or schedule an appointment for a phone call or video meeting. 
• While students are encouraged to call or email to discuss concerns or schedule an appointment for a phone call or video meeting, staff will be available to meet in person should a student need to do so during hours of operation.
• Email: odos@purdue.edu
• Phone: 765-494-1747
• Website: https://www.purdue.edu/advocacy/students/

Absence Notifications

• Our office can provide absence notifications for Grief Absence, Military Absence, and Jury Duty.
• To request a notification for these 3 approved absences, students should submit the appropriate request form at https://www.purdue.edu/advocacy/students/absences.html. 
• Students may also contact our office with any questions or to make a request.
• Documentation is required to verify these absences. 
• For all other types of absence, the student should work with their instructor directly.
• New for fall – approved absence for students on Jury Duty – up to 10 days per semester.
• Grief Absence leave times for students have been increased:  up to 5 days within a 2-week period for immediate family and up to 3 days in a 2-week period for all others.

Emergency Loans

• Registered students may borrow up to $1000 at a time and up to $2000 a semester. Summer is its own semester.
• 30 day interest-free loan.
• Obtaining an emergency loan is currently being done through a combination of phone and email communication. Students are encouraged to call ODOS to begin the borrowing process and will no longer be able to complete an application in our office.  We will give them everything they need to do the application on their own computers.
• Criteria and additional information can be found at https://www.purdue.edu/advocacy/students/financial/emergencyloan.html

Withdrawal

• ODOS advises students on the process of a complete withdrawal and facilitates the process for students to withdraw from all of their current courses after the start of the semester.
• Our office will encourage students to consult with their academic advisor, financial aid, scholarship advisors, family, 3^rd-party payers, housing, ISS and others prior to initiating a withdrawal.
• Withdrawal deadlines and refund information for fall 2020 can be found at https://www.purdue.edu/registrar/documents/calendars/dropAddDeadlines/schedReviseCal_Fall.pdf
• Additional withdrawal information can be found at https://www.purdue.edu/advocacy/students/withdrawal.html

General Student Support

• We provide individual one-on-one support to students who may be navigating personal, financial, or academic concerns.
• We connect students to campus and community resources that can provide them with support specific to their needs.
• We can maintain continued communication and support with the student based upon their individual needs.
• Information shared with our office is protected by FERPA and we strive to maintain privacy; however, we are not a confidential resource and have reporting responsibilities in certain situations.
• The student can email (odos@purdue.edu) or call (765-494-1747) our office to get connected with a Student Support Specialist. Together the student and Student Support Specialist determine the preferred method to meet whether it will be by phone or video meeting.
• We provide individual one-on-one support to students who may be navigating personal, financial, or academic concerns.

Student of Concern

• If you have concerns for a student – including students being impacted by COVID (directly or indirectly) – submitting a Student of Concern Report (www.purdue.edu/studentconcernform) will prompt outreach from a member of the Office of the Dean of Students.

Quarantine / Isolation

• If you hear of a student that has been advised by the PPHC or other medical personnel to quarantine or self-isolate, please instruct them to e-mail odos@purdue.edu as soon as possible.  We will then follow up with them to offer support, send out an absence notification on their behalf and connect them to an Academic Case Manager.